Just
like any form of communication, the Internet is a community that has
its own form of etiquette. Internet etiquette is also known as
"netiquette." Netiquette should be used during email, social networking
sites, and even instant messaging or chat rooms. Like any other form of
communication, the Internet has rules and guidelines for what is
considered acceptable behavior.
Significance
Knowing
proper netiquette is extremely important during the information age,
especially during business communications. Nonverbal communication is
limited on the internet, with web chats being one of the few ways to
express nonverbal communication which accounts for 80% of how
communication is interpreted. Because the internet lacks body language
or facial expressions, the feeling of a statement can often be
misconstrued.
Features
Netiquette
involves careful word placement and expression, as well as the
"nonverbal" language of the net. Emoticons are often used to express
nonverbal communication where it does not exist. Emoticons usually
follow a sentence to express emotion. Examples of emoticons: :-) These
three characters represent a smiling face when rotated by 90 degrees.
;-) This winking smile means the remark was flirtatious or even
sarcastic :-( The frowning character suggests sadness :-I This character
expresses apathy :-P This can either be considered playful or disgusted
<g> This usually means "grin" ROTFL This means "rolling on the
floor laughing" LOL This is famously used as "laugh out loud" BTW This
is a short version of "by the way" IMHO This means "in my humble
opinion"
Function
Netiquette
is not only for the purpose of adding a "human" element to the
Internet, it is also used to make communication more efficient. One must
say what they mean and say it with care. Proofread your messages.
Spelling is the most apparent reflection of one's intelligence on the
Internet. Intelligence and education is judged by spelling, grammar,
punctuation, and message clarity. Along with spelling, consecutive
capitalization should be used sparingly. Using all caps is usually
interpreted as a person shouting.
Benefits
Netiquette
helps users develop and maintain relationships, whether business or
personal. It also helps keep group conversations constructive and
friendly. Everything online that can be traced to you through a search
engine is part of what's known as your "online footprint." Using
netiquette helps you make sure your online footprint reflects well on
you.
Effects
The
effects of netiquette depend on where you use it. If you are using
netiquette at work, you are safely maintaining your business
relationships. If you are applying netiquette when talking to friends or
acquaintances, you are being courteous enough to proofread your words
and not forward spam. If you are using netiquette to increase your web
presence, you are building a positive reputation for yourself.
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